Complaints
Procedures
The Cecilian Society committee of 2025/26 have discussed and decided
upon the following procedures as necessary for the duration of the
upcoming academic year.
Complaints Procedure:
If a member of the society wishes to complain about something, they can
take any of the following steps.
1. Fill in the complaint form which is available at all times under the
members section of the website. They can choose whether to fill this
in anonymously or add their name. This will then be reviewed by the
executive committee.
2. Confide in the designated welfare officer on committee (Membership
and Welfare Officer). If required, the Ordinary Committee Member
can refer to a member of the executive committee.
3. Confide in any member of the executive committee (the Vice-
President is the designated welfare officer on the executive).
After taking one of these steps, required action will be taken based on the
individual case and the outlined disciplinary procedure.
Disciplinary Procedure:
If an issue arises within the society that requires disciplinary action, this is
the procedure that will occur.
1. A meeting will be held with the relevant member/s and either the
designated welfare oGicers, the President, or the full executive,
depending on the circumstances/preferences of those involved, to
discuss a resolution for the issue.
2. If necessary, the President will contact the appropriate support
services provided by the university.
3. The member/s implicated in the complaint may be directed to
suspend their membership of the society, depending on the
circumstances and severity of the complaint.
If anyone has any questions about these procedures, please direct them to
the President of the society by email (president@ceciliansociety.co.uk)
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